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Dispatch & Quality/Production Assistant

Closing Date:

*Candidates who have been shortlisted will be contacted for an immediate interview.

To apply please download the application form here.

Completed applications must be sent to: Countryside Services, 97 Moy Road, Dungannon, Co.Tyrone, BT71 7DX  or via email: applications@countrysideservices.com

Job Role: Dispatch & Quality/Production Assistant

Reports To: Production Manager


  • –  Salary
  • – Enhanced Holidays
  • – Occupational Sick Pay
  • – Pension Scheme
  • – Staff Parking
  • – Bonus Scheme

Contract Type: Full-time

About Us:  Countryside Services Ltd has been in business from 1998 and we are a leading supplier of livestock ID tags and EID tags in Ireland and the UK.  With more than 20 years’ experience working within the farming community we provide support and sustainable solutions for the future of farm families and businesses.

Purpose of the role: To support the Production Management team in achieving production targets and company goals.  Ensure quality accuracy and quality of all products, right first time, on time, every time.

Aim:  Deliver quality products to customers on time and in line with company policies and procedures.

Main Duties

  • – Ensure all orders are collected from Production in a timely manner and prepped for dispatch.
  • – Ensure all orders are attentively checked as per customer specification.
  • – Ensure all orders are dispatched to the correct visual standards and in the most cost effective manner.  All orders must be ready & dispatched on/before the designated collection times.
  • – Ensure the correct postage & packaging are adhered to and monitor the postage prices vs invoice.  Inform the Production Supervisor if there is a noticeable difference.
  • – Get stock from relevant areas as required and ensure quantities are clearly marked off.
  • – Final quality control checks, packs & dispatch orders to meet customer specification and requirements.  Ensure all requested documentation is accurately completed.
  • – Replenish stock/packaging as required and ensure a good standard of housekeeping is maintained, including bins emptied at the end of each day and all cardboard taken to the appropriate bin.
  • – Monitor stationary usage and inform Production Supervisor on what is needing ordered.
  • – Use initiative and assist with other Production duties when not required in QC or Dispatch.
  • – Produce printed and or encoded animal products using industrial laser printers ensuring customer specifications are fully met on all orders.  Complete orders as requested and all documentation signed off.  
  • – Create/adjust/amend drawings if required and trained to do so. Fix any issues that may arise during your shift.   Report any problems to the Production Supervisor.
  • – Ensure the laser is running 100% efficiently and inform the Production Supervisor when leaving it unattended.   Support production schedule, amend and adapt as appropriate, work overtime as required.  Complete efficiency documentation as requested.
  • – Record wastage and maintain appropriate records.  Ensure wastage is kept to a minimum and the Production Supervisor is informed of any major problems.
  • – Ensure workstations are cleaned down after use and unused stock returned to the correct location.
  • – Follow Health & Safety procedures.

Any other duties as requested or required by the Production Supervisor or Production Manager.

Essential Criteria

  • – G.C.S.E or equivalent English and Maths, grade C or higher
  • – 1 Years’ experience working in a busy Production Environment with exposure to QC & Dispatch
  • – Proficient in Microsoft Office/computer skills
  • – Excellent communicator – both written and oral.
  • – Excellent planning and organising skills.
  • – Analysis and Problem Solving Skills
  • – Self-motivated


  • – Able to work overtime

Key Competencies

  • – Verbal and written communication skills
  • – Attention to Detail is key in this role
  • – Customer Service Orientation
  • – Team Player
  • – Efficient & highly motivated
  • – Use own Initiative
  • – Adaptable and flexible in your approach to your working day 
  • – Reliability
  • – Problem Solving
  • – Multitasking

Main Relationships:

  • – Production Supervisor
  • – Production Manager
  • – Operation & Project Manager
  • – Production Team
  • – Customer Service Team
  • – Management Team

This job description is not intended to be exhaustive and flexibility in your approach to your role is essential.  We reserve the right to amend or change this job description from time to time to suit the changing needs of the role and the business and you agree to accept any such changes.


How to apply

Applying for jobs at Countryside services couldn’t be easier. Just follow the instructions in the individual job.

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